Privacy Policy

1. Information we collect

We collect information you provide directly to us, information gathered automatically as you use our website, and information from third-party services you choose to connect with us.

1.1 Information you provide

This includes the details you share when you enquire, engage us, or communicate with our team:

Contact details

Your name, email address, phone number, and company when you enquire about or engage our services.

Project information

Briefs, creative assets, and correspondence shared with us during the course of an engagement.

Billing information

Details required to process payments, handled securely through trusted third-party payment processors.

1.2 Information collected automatically

When you visit our website, we may automatically collect device identifiers, browser type, pages visited, and referring URLs through cookies and analytics tools.

2. How we use your information

We use the information we collect to deliver and improve our services, respond to enquiries, process payments, comply with legal obligations, and communicate updates relevant to your engagement.

2.1 Marketing communications

Where permitted, we may send occasional updates about our work. You can opt out of these communications at any time using the unsubscribe link or by contacting us directly.

3. Legal bases for processing

Where applicable data protection law requires it, we rely on the following legal bases for processing your personal information:

Performance of a contract

Processing necessary to deliver the services you have engaged us to provide.

Legitimate interests

Processing that supports the operation, security, and improvement of our studio, balanced against your rights.

Consent

Processing carried out only where you have given us specific, informed consent, which you may withdraw at any time.

4. Sharing and disclosure

We do not sell your personal information. We share data only with trusted service providers who assist in operating our business, and only to the extent necessary. These providers are bound by confidentiality and data protection obligations.

5. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, as well as the right to data portability and to object to certain processing.

6.1 Exercising your rights

To exercise any of these rights, please contact us using the details provided on our website. We will respond within the timeframes required by applicable law.

6.2 Complaints

If you believe we have not handled your information appropriately, you have the right to lodge a complaint with your local data protection authority.

7. Security

We implement reasonable technical and organisational measures designed to protect your information against unauthorised access, loss, or misuse. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.