Legal
Terms of Service
Effective date:
These Terms of Service govern your access to and use of our website, services, and any related deliverables. By engaging us or using this site, you agree to be bound by the terms set out below.
1. Acceptance of terms
By accessing this website or commissioning any work from us, you confirm that you have read, understood, and agreed to these Terms of Service. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms.
1.1 Eligibility
You must be at least the age of majority in your jurisdiction and legally capable of entering into binding contracts to engage our services or use this website.
1.2 Updates to these terms
We may revise these terms from time to time. The version in effect at the start of your engagement governs that project unless we mutually agree otherwise in writing.
2. Scope of services
We provide creative, design, and production services as described in each individual project proposal or statement of work. Any deliverables, timelines, and fees not expressly documented in a signed proposal fall outside the scope of the engagement.
2.1 Change requests
Requests that materially alter the agreed scope, deliverables, or schedule may be subject to additional fees and revised timelines. We will communicate any such impact in writing before proceeding.
2.2 Client responsibilities
A successful engagement depends on timely collaboration. You agree to uphold the following throughout the project:
Timely feedback
Provide approvals, reviews, and materials within the windows agreed in the project schedule so that momentum and quality are maintained.
Accurate information
Ensure all briefs, assets, and brand guidelines supplied to us are complete, accurate, and lawful to use.
Single point of contact
Nominate one representative empowered to give approvals and direction on your behalf to avoid conflicting instructions.
3. Fees and payment
Unless otherwise stated, invoices are due within fourteen (14) days of issue. We reserve the right to pause work on any project with overdue balances.
3.1 Deposits
Most engagements require a non-refundable deposit before work begins. This deposit secures your place in our schedule and is credited against your final invoice.
3.2 Late payments
Late payments may accrue interest at the maximum rate permitted by applicable law, and any recovery costs incurred may be added to the outstanding balance.
4. Intellectual property
Ownership of final deliverables transfers to you upon receipt of full payment. Until that point, all work product, drafts, and concepts remain our property.
4.1 Portfolio rights
We retain the right to display completed work in our portfolio and marketing materials unless a confidentiality agreement states otherwise.
4.2 Third-party assets
Fonts, stock imagery, plugins, and other licensed assets are subject to their own terms. You are responsible for maintaining any ongoing licences after handover.
5. Limitation of liability
To the fullest extent permitted by law, our total liability arising from any engagement shall not exceed the fees paid for the specific services giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
6. Termination
Either party may terminate an engagement with written notice. Upon termination, you agree to pay for all work completed up to the termination date, including any non-recoverable third-party costs already committed on your behalf.
7. Governing law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which our studio is registered, without regard to its conflict of law principles.
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